Frequently Asked Questions

Curious about ConvertMate? Discover everything you need to know about our platform.

Will ConvertMate help me increase my revenue?

ConvertMate's mission is to help you bring more visitors to your store through organic search and increase your conversion rate. By using smart SEO like product feed optimization, keyword research, on-page & technical SEO, and content creation, our software helps you get more customers and sales.

Plus, if you don't see more traffic in 3 months, we'll refund your money.

Which plan should I choose?

ConvertMate is designed to scale with your business. Choose the plan that fits where you are now—and where you’re headed:

- Starter: Ideal for stores looking to test the platform and build a solid SEO foundation to attract more customers.

- Growth: Perfect for growing stores that want to scale their SEO with advanced optimizations, blog automation, competitor insights, and deeper data to get not only more traffic, but also more conversions.

- Scale: Tailored for Shopify Plus & Advanced stores that need fully managed, hands-off SEO—from content strategy to high-volume optimizations. Also ideal for stores with large catalogs that require bulk SEO management.

Is AI content punished by Google?

No—Google doesn’t punish AI content, only low-quality content. Whether written by a human or AI, what matters is relevance, originality, and value.

ConvertMate creates SEO-optimized content directly from your store's products and collections, making it unique and interesting. We also do keyword research to make sure your pages attract as many visitors as possible.

What can I do with the ConvertMate free trial?

The free trial gives you full access to ConvertMate’s SEO tools—at no cost.

You can optimize your product feeds, test all features (based on plan) for 10 products and 10 collections, and even get two SEO-optimized blog articles with internal linking done for you.

Can I customize the content generated by ConvertMate?

Absolutely! You have full control over any content ConvertMate generates, including product and collection descriptions, alt text, meta titles, meta descriptions, and blog articles.

Plus, our Live Playground lets you preview and tweak your content in real-time before publishing, so you can fine-tune everything to match your brand’s voice without guessing how it will look live.

Will ConvertMate work if I am a new store without any traffic?

Yes. ConvertMate helps both new and established stores grow through SEO. If you’re just starting out, ConvertMate will help you rank for the right keywords, optimize your store from day one, and build authority to attract organic traffic faster.

Will ConvertMate increase my traffic as a Shopify Plus store?

Yes, ConvertMate will help increase your traffic as a Shopify Plus store.

We'll use advanced SEO techniques to ensure you rank for the most relevant keywords. With features like Programmatic SEO, Product Feed Optimization, and Competitors Tracking, you can also improve your authority, lower CPCs, and check best-selling products of your competitors.

Plus, if you don’t see an increase in traffic within 3 months, we’ll give you your money back.

How does ConvertMate do keyword research?

ConvertMate automates keyword research by analyzing your products, collections, and industry trends, reliable third-party SEO data, and your Google Search Console. We identify the best-performing keywords that drive high-intent traffic to your store—helping you rank higher, attract more customers, and increase conversions.

Can I change the keywords used for a specific collection or product?

Yes, you can choose the keywords for your products and collections. If you have specific keywords you want to use, just input them, and ConvertMate will update your content.

Do all changes need my consent before they are published on my store?

Yes, you need to approve all changes before they are published on your store. Rest assured, you can either approve pages one-by-one or thousands of pages in bulk.

How often is the content updated?

ConvertMate checks your products and collections every month. If keyword trends change or if we notice a drop on a specific product or collection, ConvertMate will suggest updates to your content.

How do you use the data from Google Search Console (GSC)?

ConvertMate uses your Google Search Console data to find opportunities for your products and collections. We look at your ranking keywords, positions, impressions, and clicks to improve your rankings and click-through rates.

What if my organic traffic doesn't grow?

If you don't see an increase in traffic after using ConvertMate for 3 months, we have a full money-back guarantee.

How do I cancel my subscription?

You can cancel your subscription anytime in your billing settings.

What languages do you support?

ConvertMate currently supports several languages: English, French, Spanish, Portuguese, German, Dutch, Italian, Turkish, Swedish, Danish, Norwegian, Finnish, Romanian, Croatian, Russian, Polish, Czech, and Slovak. We're open to expanding our language offerings in the future based on demand.

What happens when I add new products?

When you add a new product, ConvertMate will automatically do keyword research and suggest content improvements. You can review, accept, or edit these suggestions.

Which parts on my store will ConvertMate update?

Depending on your plan and preferences, ConvertMate can update descriptions, meta titles, meta descriptions, titles, alt text, and blog posts.

Can I refer a friend?

Yes, share your unique referral link with friends who could benefit from ConvertMate and get $100 in app credits. These credits will be applied to your Shopify subscription.

What our clients say

You don't have to trust us. Take a look at some of the testimonials from merchants using ConvertMate to increase their sales on a daily basis.

Useful app and good support

What Our Clients Say - Startech X Webflow Template
Andy Smith
Founder @ Fitgrade

Truly amazing app. Wonderful customer service. We've noticed a significant improvement on all of our product pages, especially on the SEO side. Highly recommend.

Gary the oblist
Dom L.
Marketing Director @ The Oblist

Excellent communication. Boris and Marc helped us through and kept us updated with extensive communication. It has been a pleasure working with them, and we continue to work with them going forward.

Rob Widdick Lozuri
Rob Widdick
Co-Founder & CEO @ LOZURI

I love ConvertMate! its so easy to use and personally I think its satisfying for how easy it is to setup.

What Our Clients Say - Startech X Webflow Template
Kaden McFarland
Marketing Director @ VitaBlend

I am confident that we will succeed with the integration of ConvertMate. Boris and Marc have been on top of their game regarding customer service.

John Legg Debug Store
John Legg
Founder of Debug Store UK

Love the speed of pushing AI tags, the team is incredible to work with and attended to all our needs in timely fashion.

Ophir Gadot Diva Boutique
Ophir Gadot
Marketing Manager @ Diva Boutique

ConvertMate has been everything I wanted it to be. The copy is powerful, the UI/UX easy to use, and the features are on point. I have quite a bit of SKUs, and ConvertMate was able to handle the entire catalog with ease.

Jordan Dominguez Luxury Home Bar
Jordan Dominguez
Founder @ Luxury Home Bar

I can't recommend this app enough! The customer support makes things easy and keeps it simple.

What Our Clients Say - Startech X Webflow Template
Charles Zeenah
Founder @ GrapeChiller

AI-Powered SEO, Feeds & CRO for eCommerce

Grow organic traffic. Enhance visibility. Convert clicks to orders—no fluff.

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